The Organization You’re Leading May No Longer Exist
That title probably sounds ridiculous.
After all, you’re there every day. You know the people, you know how decisions get made, and you’ve watched the organization grow over time. So how could I possibly suggest that the organization you’re leading no longer exists?
Here’s what I mean.
One of the things I’ve noticed after spending more than thirty years working alongside leadership teams is that organizations almost never change through one dramatic event. They evolve gradually, one reasonable decision at a time.
Someone leaves, and responsibilities quietly shift to someone else. A high performer becomes the person everyone depends on. New processes get layered on top of old ones. Meetings multiply. Decisions that once happened in a hallway conversation now require calendars, agendas, and approvals.
Individually, none of those changes seem particularly significant. In fact, most of them make perfect sense in the moment. They solve a real problem, help the business move forward, or address a need that couldn’t be ignored.
The challenge is that organizations don’t experience these changes in isolation. They accumulate.
A year or two later, you’re no longer leading the same organization. The people have changed. Relationships have changed. Influence has shifted. The way work actually gets done has changed. Even the informal networks that determine how decisions move through the company often look very different than they once did.
The organization has evolved. Our mental picture of it often hasn’t.
That’s where leaders begin experiencing frustration they can’t quite explain. Execution feels slower. Communication requires more effort. Decisions that used to be straightforward seem to require multiple conversations. Leaders find themselves pulled back into work they thought they had already delegated.
Those aren’t always isolated problems to solve. They’re often signals that the organization has changed beneath the surface.
One exercise I recommend is to pretend you’re walking into your own company for the very first time. If you had no history here, what would you notice? Who really influences decisions? Where does work naturally slow down? What has become normal that no one questions anymore?
You might be surprised by how different today’s organization looks from the one you still picture in your mind.
Organizations rarely improve because leaders suddenly discover all the answers. They improve because someone starts asking better questions about the organization that’s actually in front of them, not the one they remember.
If that idea resonates, I’d be glad to explore what you’re seeing inside your own organization.